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Klugie (/'klu.gi/, KLOO-ghee) is the world's first AI-powered conflict management coach. It equips healthcare professionals with the necessary expertise to safely and effectively identify, prevent, and mitigate all types of conflict, from simple disputes to physical violence.

Klugie aims to help healthcare staff create a safe and respectful workplace.

Klugie was developed by Vistelar, a world leader in healthcare workplace violence prevention training and education. Klugie incorporates all of the conflict management wisdom the Vistelar team has accumulated over the past forty-plus years.

Healthcare staff can interact verbally or in writing with Klugie to:

• Receive expert answers to questions related to workplace violence prevention
• Receive expert guidance on how to address a described workplace violence situation
• Receive expert feedback on the user's verbal response to a user-described workplace violence scenario
• Role-play with an AI character trained to provide realistic responses — and then receive actionable insights on the user's performance

Klugie Features:

• Available 24/7 to provide expert guidance at any time
• Embedded with expertise from over 40 years of real-world experience and the Vistelar proprietary Unified Conflict Management System
• Enables regular practice of Vistelar's conflict management skills via interactive role-plays

As with all of Vistelar's service offerings, Klugie aims to deliver these benefits:

• security Increased safety for patients, families, and staff
• reviews Enhanced patient satisfaction and outcomes
• health_and_safety Decreased injuries and workers' compensation claims
• crisis_alert Minimized liability and reputational risks
• person_add Reduced absenteeism, poor morale, and turnover
• partner_exchange Enriched collaborative culture

Why "Klugie"?